Privacy Policy
INTRODUCTION
The Oviyan Studio ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information about you when you visit our website (www.oviyan.studio), engage our creative services, or interact with us in any capacity.
This policy complies with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable in India.
INFORMATION WE COLLECT
1. Personal Information
We may collect the following types of personal information:
- Name and contact details (email address, phone number, postal address)
- Company name and designation
- Project requirements and creative briefs
- Payment and billing information
- Communication preferences
- Any other information you voluntarily provide
2. Sensitive Personal Data
We may collect sensitive personal data including:
- Financial information (for billing purposes)
- Passwords and login credentials (if you create an account)
- Any personal information contained in creative content you share with us
3. Technical Information
When you visit our website, we automatically collect:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Referring website information
- Cookies and similar tracking technologies
4. Creative Content and Intellectual Property
- Design briefs, concepts, and creative materials shared during projects
- Feedback and revisions on creative work
- Brand assets and proprietary information shared under NDAs
HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
1. Service Delivery
- Providing branding, packaging, web design, videography, and social media management services
- Managing project timelines and deliverables
- Communicating about project requirements and updates
- Processing payments and managing billing
2. Business Operations
- Maintaining client relationships and providing customer support
- Improving our services and website functionality
- Conducting market research and analysis
- Complying with legal and regulatory requirements
3. Marketing and Communication
- Sending newsletters and updates about our services (with your consent)
- Sharing relevant industry insights and creative inspiration
- Promoting our work through case studies (with appropriate permissions)
4. Legal and Security
- Protecting against fraud and unauthorized access
- Enforcing our terms and conditions
- Complying with legal obligations and court orders
HOW WE STORE AND PROTECT YOUR INFORMATION
1. Data Security Measures
- We implement appropriate technical and organizational security measures
- Regular security assessments and updates
- Secure data transmission using encryption protocols
- Access controls and authentication mechanisms
- Regular data backups and disaster recovery procedures
2. Data Retention
- Personal information is retained only as long as necessary for the purposes outlined
- Project-related data is typically retained for 7 years for legal and business purposes
- Marketing communications data is retained until you opt-out
- Technical data is typically retained for 2 years
3. Data Location
- Your data is primarily stored on secure servers located in India
- Some data may be processed by third-party service providers located outside India
- We ensure appropriate safeguards are in place for international data transfers
SHARING YOUR INFORMATION
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
1. Service Providers
- Third-party vendors who assist with our operations (hosting, payment processing, analytics)
- Freelance designers and specialists working on your projects (under confidentiality agreements)
- Professional service providers (accountants, lawyers) as needed
2. Legal Requirements
- When required by law, court order, or government authority
- To protect our rights, property, or safety, or that of others
- In connection with legal proceedings or investigations
3. Business Transfers
- In the event of a merger, acquisition, or sale of business assets
- Your information may be transferred as part of the transaction
4. With Your Consent
- Any other sharing will only occur with your explicit consent
YOUR RIGHTS AND CHOICES
1. Access and Correction
- Request access to your personal information we hold
- Request correction of inaccurate or incomplete information
- Update your contact preferences and marketing communications
2. Data Portability
- Request a copy of your data in a structured, machine-readable format
- Transfer your data to another service provider where technically feasible
3. Deletion and Restriction
- Request deletion of your personal information (subject to legal retention requirements)
- Request restriction of processing in certain circumstances
4. Opt-Out Rights
- Unsubscribe from marketing communications at any time
- Opt-out of certain data processing activities (where legally permissible)
COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to:
- Enhance user experience and website functionality
- Analyze website traffic and user behavior
- Provide personalized content and advertisements
- Remember your preferences and settings
You can control cookies through your browser settings, though this may affect website functionality.
THIRD-PARTY LINKS AND SERVICES
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
CHILDREN'S PRIVACY
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
UPDATES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through:
- Email notifications to registered users
- Prominent notices on our website
- Updated "Last Modified" date at the top of this policy
CONTACT INFORMATION
For any privacy-related questions, concerns, or requests, please contact us:
The Oviyan Studio
Unit 113, Victory Platinum, Jinku CHS
S.V. Road, Kandivali West
Mumbai - 400 067, India
Email: hello@oviyan.studio
Phone: +91 9320046053
GRIEVANCE OFFICER
In accordance with the Information Technology Act, 2000, we have appointed a Grievance Officer to address privacy concerns:
Name: Shreyash Shah
Designation: Co-Founder
Email: hello@oviyan.studio
Phone: +91 9320046053
Address: Unit 113, Victory Platinum, Jinku CHS, S.V. Road, Kandivali West, Mumbai - 400 067
The Grievance Officer will respond to complaints within 30 days of receipt.
GOVERNING LAW
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.